FAQ

1. Why Kia-Charlotta Nail Polish?

Check out our 10 reasons for why here.

2. Do your products fall under the category “natural cosmetics”?

Our goal is to create the perfect harmony between quality and natural with any of our products. Nail Polish is very different to any other make-up or cosmetic product and for it to correctly serve its purpose, some ingredients that do not fall under the “natural cosmetic” category are included in our formula. Our nail polish is however 14-free meaning it does not include the following 14 most commonly used more toxic ingredients:

1. Phtalates (incl. Dibutylphthalate (DBP), Diethylhexyl Phthalate (DEHP))
2. Toluene (also Methylbenzene)
3. Xylene
4. Camphor
5. Formaldehyde
6. Formaldehyde Resin
7. Ethyltosylamide
8. Triphenylphostphate
9. Colophoneum
10. Organic Halides (AOX)
11. Parabens
12. Silicone
13. Fragrances
14. Animal Derived Ingredients. 

In addition to these, we also do not include any animal ingredients, fragrances, ethyltosylamide, triphenylphostphate, colophoneum, diethylhexyl phthalate (DEHP) and other phtalate, organic halides (AOX) or gluten.

3. Are your products cruelty-free?

YES. At Kia-Charlotta we are vegan and it is of upmost importance for us to ensure that our products are 100% vegan and cruelty-free. All our products have been registered by ›The Vegan Society‹ and ›PETA‹. These require a thorough screening of ingredients and suppliers to ensure no animal ingredients or testing are being used or conducted in the making of our products.

CF-Peta

4. Why Vegan?

At Kia-Charlotta we love all animals and creatures and decide not to differentiate between any of them. What comes from an animal belongs to the animal. For us, vegan means no animal ingredients or animals testing in or on our products.

5. How can I make sure I pick the right colour?

We bring out 5 new sets and 15 new colours each season. We choose our colours according to tops trends and popular requests. If you feel unsure about the colour, make sure to visit our social media for more pictures or check out the swatches here. If you like, we are happy to send you a sample of the colour.

6. Do You Ship Internationally?

We ship internationally. All deliveries are shipped with our shipping partners DHL and UPS, depending on the zone of the destination country. You can find more information here.

7. Which packaging materials do you use and are these sustainable?

We only use sustainable materials that are free of plastic and that are recyclable.

7.1 Nail Polish Carton: 

Our cartons for the nail polishes come from a family owned business and regional production from the greater Munich area. They operate with green electricity part of which is generated by the in-house photovoltaic system. The material we use is an environmentally friendly chromosulfate carton which is FSC certified. The cardboard is coated on one side with a semi-matt and made of elemental chlorine-free bleached pulp. The material is recyclable.

7.2 To protect our products we use >Sizzle-Pak<:

The colorful filling material which we use to protect our products within shipping, we use so-called ›Sizzle-Pak‹. The Sizzle-Pak is a filling and cushioning material made of 100% eco-friendly recycled paper, which is dyed and cut in zig-zag stripes. These provide similar protection as an air cushion and are absolutely dust-free and does not cause discoloring of other objects.

7.3 Shipping packages/boxes:

Our shipping boxes are also FSC certified and produced carbon neutral. With the FSC® seal, we ensure that only wood from certified forests is used for the cardboard. The illegal clearing of trees is thus excluded.

8. Do you sell nail polish remover?

We are currently developing an amazing natural nail polish remover. Coming soon.