Free Delivery Within Germany

Payment / Dispatch

We are happy to provide the following payment methods free of charge:

- PayPal / PayPal Express
- Direct transfer/ bank transfer via Klarna*
- Purchase on invoice via Klarna*
- Hire Purchase via Klarna*
- Direct debit via Klarna* or Unzer
- Credit card via Klarna* or Unzer (Visa, Mastercard, American Express)
- Advance payment by transfer

*available in Germany, Austria, Sweden, Norway, Denmark, Finland, Netherlands

When purchased on invoice, payment is due within 14 days of the invoice.In the case of payment by direct debit (bank collection), you authorize us to collect the invoice amount from the specified account. Direct debit is concluded with a contract. When paying by credit card the debit of the credit card accounts with contract conclusion.

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options. The payment is always made to Klarna:

  • Invoice: The payment period is 14 days from the date of dispatch of the goods/tickets/ or, in case of other services, from the date the service is made available. The invoice conditions for purchase on account for deliveries to Germany can be found at https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/invoice?fee=0 and for deliveries to Austria at https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_at/invoice?fee=0.
  • Instalment purchase (only available in Germany): Klarna's financing service allows you to pay for your purchase flexibly in monthly instalments of at least 1/24 of the total amount (but at least 6.95 EUR) or under the conditions otherwise specified in the checkout. Payment in instalments is due at the end of each month after Klarna has sent you a monthly invoice. For more information on instalment purchases, including the General Terms and Conditions and the Standard European Consumer Credit Information, please visit https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/account
  • Immediately: Your account will be debited immediately after the order is placed.
  • direct debit: The direct debit takes place after the goods have been shipped. You will be informed of the time by e-mail. 

The use of the payment methods invoice, instalment purchase and direct debit requires a positive credit check. In this respect, we will forward your data to Klarna for the purpose of address and creditworthiness checks in the course of the purchase initiation and processing of the purchase contract. Please understand that we can only offer you those payment methods that are permitted on the basis of the results of the credit assessment. Further information and Klarna's terms of use for Germany can be found here: https://cdn.klarna.com/1.0/shared/content/legal/terms/K502554/de_de/user and for Austria here: https://cdn.klarna.com/1.0/shared/content/legal/terms/K502554/de_at/user. General information about Klarna can be found here: www.klarna.com. Your personal data will be treated by Klarna in accordance with the applicable data protection regulations and in accordance with the information in Klarna's Privacy Policy Germany/Austria.

Shipping Information:

All deliveries are shipped with our shipping partners DHL and UPS, depending on the zone of the destination country. Items that have varying delivery times and if not agreed otherwise, we ship all items together. In this case, the delivery time is according to the article with the longest delivery time. The goods will be shipped Monday to Friday with an order until 1 pm if we have it in stock. In case you have chosen advance payment as your payment method, items will be shipped after we have received the payment. The following zones apply:

Zone 1: Shipping within Germany:

Shipping partner: DHL
Delivery time: approx. 1-4 working days
Shipping: For deliveries within Germany we offer free shipping.

Zone 2: Shipping to Austria and Switzerland:

Shipping partner: DHL
Delivery time: approx. 1-4 working days
Shipping: For deliveries to Austria and Switzerland, we charge 7,90 Euro for shipping. From an order value of 50,00 Euro we offer free shipping to Austria and to Switzerland.

Zone 3: 

Countries: Belgium, Denmark, Finland, France, Great Britain, Italy, Croatia, Luxembourg, Monaco, Netherlands, Poland, Sweden, Slovakia, Slovenia, Czech Republic
Shipping partner: UPS
Delivery time: approx. 1-5 working days
Shipping: For deliveries to countries within zone 3, we charge 7,90 Euro for shipping. From an order value of 50,00 Euro we offer free shipping to countries within zone 3. 

Zone 4:

Countries: Andorra, Bulgaria, Estonia, Greece, Guernsey, Ireland, Jersey, Latvia, Liechtenstein, Lithuania, Norway, Portugal (except Azores and Madeira), Romania, Spain (except Canary Islands, Ceuta and Melilla), Hungary
Shipping partner: UPS
Delivery time: approx. 1-5 working days
Shipping: For deliveries to countries within zone 4, we charge 14,90 Euro for shipping. From an order value of 115,00 Euro we offer free shipping to countries within zone 4. 

Zone 6:

Countries: Azores, Canada, Madeira, Malta, United States of America, Cyprus
Shipping partner: UPS
Delivery time: approx. 2-6 working days
Shipping: For deliveries to countries within zone 6, we charge 29,90 Euro for shipping. From an order value of 230,00 Euro we offer free shipping to countries within zone 6. 

Zone 7:

Countries: Albania, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Ceuta, Faroe Islands, Georgia, Gibraltar, Greenland, Iceland, Canary Islands, Kazakhstan, Kyrgyzstan, Kosovo, Macedonia, Melilla, Moldova, Montenegro, Russia, Serbia, Tadzhikistan, Turkey, Turkmenistan, Ukraine, Uzbekistan
Shipping partner: UPS
Delivery time: approx. 2-6 working days
Shipping: For deliveries to countries within zone 7, we charge 34,90 Euro for shipping. From an order value of 270,00 Euro we offer free shipping to countries within zone 7.

Zone 8:

Countries: China, Hong Kong, India, Japan, Singapore, Taiwan, Thailand
Shipping partner: UPS
Delivery time: approx. 2-6 working days
Shipping: For deliveries to countries within zone 8, we charge 39,90 Euro for shipping. From an order value of 310,00 Euro we offer free shipping to countries within zone 8. 

Zone 9:

Countries: All other countries
Shipping partner: UPS
Delivery time: approx. 2-6 working days
Shipping: For deliveries to countries within zone 9, we charge 49,90 Euro for shipping. From an order value of 385,00 Euro we offer free shipping to countries within zone 9. 

Unfortunately, we are not able to ship to the following countries: Iran, Mexico, San Marino